Privacy Policy
Last updated: October 2026
This Privacy Policy describes how Noralumine Digital Inc. ("Noralumine", "we", "us" or "our"), located at 355 Burrard Street, Suite 1400, Vancouver, BC V6C 2G8, Canada, collects, uses and protects personal information provided through the Noralumine platform and website at noralumine.com.
1. Information We Collect
When you use the Noralumine platform or submit a contact or access request, we may collect the following categories of information:
- Contact information, including your name and email address.
- Message content submitted through the contact form.
- Technical information such as browser type, device type and general geographic region (derived from IP address).
- Platform usage information, including pages visited and actions taken within the digital workspace.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to contact and access request submissions.
- To provide and improve the Noralumine platform and its digital tools.
- To communicate with you regarding your account or support requests.
- To maintain the security and integrity of the platform.
- To comply with applicable legal obligations.
3. Legal Basis for Processing
We process personal information on the basis of your consent (when you submit a form), the performance of a contract or pre-contractual steps (when you request platform access), legitimate interests (to operate and improve the platform) and legal compliance as required.
4. Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for a reasonable period to allow follow-up, and are then securely deleted or anonymised.
5. Sharing of Information
We do not sell personal information to third parties. We may share information with trusted service providers who assist with platform operations (such as hosting and email delivery), subject to appropriate confidentiality agreements. We may also disclose information if required by law or to protect the rights and safety of users or the public.
6. Cookies and Tracking
The Noralumine website may use technical cookies necessary for the platform to function correctly. We do not use tracking cookies or third-party advertising cookies. You may configure your browser to refuse cookies; however, some platform features may be affected.
7. Your Rights
Subject to applicable law, you may have the right to access, correct or delete personal information we hold about you, to withdraw consent or to object to certain processing. To exercise any of these rights, contact us at:
- Email: [email protected]
- Phone: +1 (604) 555-0173
- Post: Noralumine Digital Inc., 355 Burrard Street, Suite 1400, Vancouver, BC V6C 2G8, Canada
8. Data Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
The Noralumine website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.
11. Contact
For any questions about this Privacy Policy, please contact Noralumine Digital Inc. at [email protected] or +1 (604) 555-0173.